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[Updated on 9 August, 2018]

Years of brutal fighting have devastated Syria, a country that was a thriving, middle-income country before the start of the conflict in 2011.

More than 300,000 people have been killed, 13.5 million people are in need of assistance and 5 million refugees have fled Syria.

In Syria, Jordan, and Lebanon, we are helping more than 2 million people with life-saving clean water, sanitation, and vital support for families who have lost everything. But the scale of this emergency is huge and we still urgently need your help.

The situation

  • According to the UN, more than 300,000 people have been killed since the crisis began in March 2011, with the likely total far higher.
  • Half of Syria's population of 22 million have been forced to flee their homes.
  • 13.5 million people inside Syria are in need of humanitarian assistance, of which 6.3 million have had to leave their homes.
  • 5 million people have fled the country, with the majority seeking refuge in neighbouring countries such as Lebanon, where a quarter of the population are now Syrian refugees.
  • 86% of refugees live outside camps in Jordan and 70% of refugees in Lebanon live below the poverty line.
  • Syrian refugees account for the majority of the more than one million people who've fled to Europe since the start of 2015.
  • Oxfam Hong Kong allocated HK$2.76 million to respond to this emergency.  

We urgently need your help to do more.


Oxfam's response 

Oxfam's response in Lebanon

The impact of the wider Syria crisis in Lebanon has been massive - a 30% population increase means every area of life is under pressure, with schools, hospitals, housing and businesses all struggling to cope. We work both directly with refugees themselves, and with communities hosting refugees to address common challenges such as water and jobs. We are helping families get the information they need about their legal and human rights and connecting them to medical, legal and support services.

Oxfam has reached more than 250,000 vulnerable people in Lebanon. Our response has included:

  • Providing 3,200 hygiene kits accompanied by hygiene promotion and awareness sessionsand distributing household, communal and municipal waste bins.
  • Building and repairing over 1,100 toilets, ensuring that each is shared by no more than 20 people.
  • Installing over 720 water tanks in communal areas.
  • Delivering 10 million litres of water through water trucking, providing refugees with clean water for drinking, cooking and washing.
  • Constructing or repairing 70 shared bathing facilities, and providing families with jerry cans and water storage containers. 


Oxfam's response in Jordan

Oxfam is working in Zaatari refugee camp, Jordan's fourth largest 'city', to address water needs among other things. We currently help nearly 25,000 camp residents, and are working with partners on constructing a water network throughout the camp that will address the needs of all 80,000 people who live there.

Oxfam currently works in three of Za'atari's 12 districts, supervising water and sanitation, refuse management and the cleaning and maintenance of water, hygiene and sanitation blocks, we also co-ordinate hygiene promotion activities. 

In Za'atari refugee camp, Oxfam has completed construction of the first phase of the water network. Managing waste water is also crucial, and a waste water network has also been completed: 489 households now have septic tanks installed and connected, with 243 private household toilets constructed for the most vulnerable households.

In host communities Oxfam is still providing humanitarian assistance to vulnerable refugees and Jordanians, and at the same time working on more long term development issues such as water governance, economic opportunities and gender equality. During the last year Oxfam has provided humanitarian assistance to 5,913 families, who have received support in terms of winterization kits that allow vulnerable families to protect themselves from the harsh winters, protection services, cash assistance, and the rehabilitation of household water and sanitation facilities.


Oxfam's response in Syria

Oxfam has had an office inside Syria since July 2013, responding alongside other agencies to the urgent need for clean water. An estimated 35% of water treatment plants in Syria have been damaged during the conflict and there are concerns over water contamination.

We are working primarily to make sure people have enough clean water, and are able to keep themselves clean and healthy. The Suleiman Al-Halabi water pumping station is the main water source for Aleppo city, and we are committed to keeping the generator, which we previously installed, operational. Water pumped from here reaches people across conflict lines. We are currently installing a second huge generator in Aleppo to increase the capacity of water delivered to the population of perhaps 1.5 million people.

In Hama, the equipping of the Lwebde pumping station has been completed, facilitating the supply of clean water to 133,000 conflict affected people. The security situation continues to make operations very challenging.


Campaigning for a political solution to the conflict

Providing life-saving support to the millions of people affected by this devastating conflict is essential but it is not enough. We have been campaigning and advocating for an end to the fighting, and a sustainable and inclusive political solution since the beginning of the crisis.

We will continue to call on all parties to the conflict to stop any arms transfers and guarantee humanitarian access and protection of civilians, whether inside Syria or in neighbouring countries.

We are also calling for rich states to commit to fully funding this year’s Syria crisis response appeal and to resettle 10 per cent of all registered Syrian refugees.

The Syrian crisis continues to deepen, and the human suffering is greater than ever before. Satellite images showed that most of Syria’s lights have gone out – plunging streets, homes, schools and hospitals into darkness, and gradually extinguishing hope. Yet in the face of this darkness ordinary Syrians are committing unseen acts of heroism every day. Inspired by their courage, we joined hands #WithSyria with over 130 organisations and individuals on the movement, and we do all we can to help end the suffering and turn the lights back on.

We call on you urgently to take action to:

  1. Boost the humanitarian response - fully fund the aid response and ensure refugees seeking safety find asylum, including through increased resettlement for the most vulnerable;
  2. Stop attacks on civilians - send an unequivocal message to parties to the conflict that attacks on civilians and blocks to aid will not be tolerated; and
  3. Prioritize a political solution with human rights at the heart: a halt to the suffering can only be achieved if negotiations - whether local or international - include safeguards to ensure respect for international humanitarian and human rights law 

#WithSyria: Online petition | Facebook